Peer-to-peer Cloud Communication platform
CHALLENGE
Create a Cloud Communication Platform that everyone can use on the Web. Users should be able to make and receive business calls from your website, Facebook, phones, and CRMs, all in one place.
SOLUTION
We have created a Progressive Web Application It is not just a callback service, it brings us to a new level of communication! Visitors to your website can call you directly from the browser. After you install a button on your website, all new visitors can call you directly from their browser on any device and you can answer this call also in your browser or in your mobile application.
In the admin panel you have access to all statistics of the calls, and call recordings (if they are enabled in your settings), and of course, you can export this data.
Admin panel also allows you to build scenarios for incoming calls and restricts the partitions of agents, who can call you.
Technically solution was written in HTML/CSSAngular on Frontend side and Java on Backend.